Processing/Shipping Times

Signature Wig Collection standard processing time is between 21-28 business days to complete, which can vary depending on the volume of orders. Please be advised that orders are worked on in the order that they are received. Once your order is completed, you will receive your UPS tracking number via e-mail. Shipping Time is 2-3 business days.  Processing Time and Shipping Times are not the same.

Ready to ship Collection orders are shipped out in 2-3 business days after purchasing. 

BYOB Wig Service standard processing time is 10-15 business days. Please be advised that the processing time begins once we have received your hair. 

After completing your purchase, please be sure to complete the WIG CONFIRMATION FORM, this is required for each customer.

Please make sure your SHIPPING & BILLING address is the same, if not , you will be completely refunded. Please understand that we are not responsible for lost, damaged or delayed packages once it is with the shipping courier. All orders are shipped with Signature Confirmation.